Transparency Regarding Our Pieces
We are committed to providing clear information about materials, finishes, measurements, pricing, and care instructions. We will only disclose specific attributes—such as gold plating, water resistance, or hypoallergenic properties—when supported by reliable information.

Honest Imagery and Communication
We use our own images or those authorized by our suppliers, and we avoid editing that might deceptively alter the appearance of our pieces. We will disclose any relevant variations in color, scale, or finish. Promotions and purchase terms will always be presented clearly.

Respectful Customer Service
We treat every customer with respect, attentiveness, and without discrimination. Customer inquiries are handled via Instagram Direct. For email correspondence, please contact us at dealuxecollections@gmail.com.

Pricing and Delivery
The price of each piece, along with any additional costs, will be displayed before payment is confirmed. Orders are shipped within the United States via the United States Postal Service (USPS) for a flat-rate shipping fee of $10 per order. Processing and delivery timeframes will be provided as they are determined.

Warranty and Issue Resolution
DeA Luxe Collections offers a one-year warranty against manufacturing defects, provided the item has been used and maintained according to our care guidelines. This warranty does not cover damage resulting from misuse, drops, impacts, improper contact with chemical products, or alterations made by third parties. Each claim will be evaluated to determine the root cause of the issue.

Privacy and Responsibility
We use customer-provided data solely to fulfill orders and for the purposes outlined in our privacy policy. We respect the usage rights of all photographs and content. We will not make claims regarding the ethical sourcing, sustainability, or certifications of our suppliers without verifiable proof.